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Nearshore - Jamaica
With 2 locations in Jamaica, we provide high-value services with a native English-speaking workforce located in U.S. time zones.
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Onshore - Florida
U.S. based resources provide a full spectrum of services from our Florida facility, Virtual, or co-located in your facility.
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Virtual - Worldwide
Our advanced WFH infrastructure allows for virtual agents to be deployed from almost any location globally
BPO & KPO Services
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Customer Interaction
We provide a full range of Omni-Channel services from traditional phone and email to fully integrated chat and social media.
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Finance & Accounting
We streamline and enhance your finance and accounting processes to increase efficiency and maintain compliance
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Back-office Transactions
We help organizations increase customer satisfaction with services ranging from data entry to complex transactions requiring compliance and validation.
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Legal & Healthcare Processing
We support the most demanding and complex processes as an adjunct to your team or to offload critical and time-consuming tasks
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IT & Software Operations
Our technical expertise allows us to provide multi-tiered support for customers or employees
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Managed Security
We provide 24x7 MSSP services to extend your information security and network operations capabilities
BPO & KPO Services
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Customer Interaction
We provide a full range of Omni-Channel services from traditional phone and email to fully integrated chat and social media.
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Finance & Accounting
We streamline and enhance your finance and accounting processes to increase efficiency and maintain compliance
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Back-office Transactions
We help organizations increase customer satisfaction with services ranging from data entry to complex transactions requiring compliance and validation.
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Legal & Healthcare Processing
We support the most demanding and complex processes as an adjunct to your team or to offload critical and time-consuming tasks
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IT & Software Operations
Our technical expertise allows us to provide multi-tiered support for customers or employees
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Managed Security
We provide 24x7 MSSP services to extend your information security and network operations capabilities
BPO & KPO Services
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Customer Interaction
We help organizations increase customer satisfaction with services ranging from data entry to complex transactions requiring compliance and validation.
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Back-office Transactions
We help organizations increase customer satisfaction with services ranging from data entry to complex transactions requiring compliance and validation.
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IT & Software Operations
Our technical expertise allows us to provide multi-tiered support for customers or employees
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Finance & Accounting
We streamline and enhance your finance and accounting processes to increase efficiency and maintain compliance
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Legal & Healthcare Processing
We support the most demanding and complex processes as an adjunct to your team or to offload critical and time-consuming tasks
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Managed Security
We provide 24×7 MSSP services to extend your information security and network operations capabilities
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Meet Our Team
We’re proud to be recognized as a Women & Minority Owned Business. As an owner-operated BPO service, we have provided unparalleled service for over 14 years.
Whether you are exploring options or have an immediate need, we can work with you to provide the right information or solution.
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Contax360 BPO Solutions is a privately owned and managed business process outsourcing company operating in the US and Jamaica with a focus on bringing the best solution through our onshore and nearshore facilities for clients.