Contax360 was founded in 2007 by Jacqueline Sutherland.

After a successful Engineering and I.T. consulting career Jacqueline decided to apply her technical and business background to starting a BPO company.  BPO’s are historically a business area where few women and even fewer women of color have been involved as founders and owners.

Never one to shy from a challenge, Jackie was determined to build a BPO that was different; agile, responsive, customer-focused, that embraces technology and teamwork.  The result has been happy customers, amazing growth and global recognition as a woman and minority-owned BPO.

Contax360 offers a full range of BPO and KPO services from our two nearshore locations in Jamaica (Montego Bay HQ and Kingston), as well as onshore services from our U.S. headquarters in Plantation, Florida.  As a leader in Work From Home (WFM) technology and practices, we are able to provide virtual services from almost any global location providing maximum flexibility and redundancy.


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Contax360 BPO & KPO Services Team Photo

Contax360 BPO Solutions is a privately owned and managed business process outsourcing company operating in the US and Jamaica with a focus on bringing the best solution through our onshore and nearshore facilities for clients.

Contax 360 HQ

1 Mangrove Way, Freeport
Montego Bay, Jamaica, W.I.

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+1 877-447-4627